Privacy Policy
Effective Date: July 2025
At Explore Afghanistan, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us in the course of using our website or booking our services.
1.Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address
Booking Information: Travel dates, destinations, preferences, and other details necessary for organizing tours
Emergency Contact Details: Name and phone number of a designated emergency contact, collected solely for use in case of emergency during your tour
Payment Information: We collect transaction details related to your payments for services.
Media Consent: With your explicit permission, photographs taken during your tour may be used for promotional purposes in our social medias and websites.
2. How We Collect Your Data
We collect personal data through the following channels:
Booking Forms: Used to gather essential travel and identification information necessary to reserve and organize your tour.
Emergency Contact Forms: Used to collect information about your designated contact person for emergency situations.
Photo Permission Forms: Used to confirm your consent if you agree to have your photographs used for marketing or promotional purposes.
Social media or Messaging Platforms: If you communicate or book through social media, we may collect the information you provide for booking or customer support purposes.
Email or Phone: If you contact us directly, we may keep a record of your correspondence to improve our services and respond to your inquiries.
3. How We Use Your Information
The information you provide is used solely for the following purposes:
- To confirm and manage your booking
- To communicate with you regarding your tour and related services
- To ensure your safety and contact your emergency contact if needed
- To enhance our services and personalize your experience
- To feature your travel experience (with consent) in promotional materials
4. Information Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information with:
Trusted service providers and partners such as hotels, guide and transportation providers as required to fulfill your travel arrangements. We may also disclose your information with public authorities if required by law or legal process.
All partners receiving your data are contractually obligated to handle it in accordance with data protection standards.
5. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Only authorized personnel have access to your personal data, and we employ secure systems to safeguard it.
6. Your Rights
As a data subject, you have the right to:
- Request access to your personal data
- Correct or update inaccurate or incomplete data
- Request deletion of your data, where legally permissible
- Withdraw consent at any time for use of photos or marketing
- Object to or restrict certain types of data processing
- To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of such websites, and we encourage you to review their policies individually.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. The updated version will be published on our website with a revised “Effective Date.”
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.
